OLE’s Quality Policy

The main pri­nciples of OLE’s qua­lity policy are as fol­lows:

  • OLE is an orga­ni­sa­tion dea­ling with the pub­lic pro­mo­tion of railway safe­ty that fol­lows the qua­lity pri­nciples accep­ted by the Council of Euro­pe, Euro­pean Union and aut­ho­ri­ti­es of the Repub­lic of Esto­nia;
  • OLE fol­lows the qua­lity requi­re­ments deve­loped by Ope­ra­tion Life­sa­ver Inc.;
  • OLE values the volun­teers, orga­ni­sa­tions, com­pa­nies, etc. who wish to imp­ro­ve pub­lic awa­re­ness about dan­gers pre­sent on railway and ways for avoi­ding such dan­gers;
  • OLE is invol­ved in the con­ti­nu­ous process of pro­mo­ting pub­lic railway safe­ty;
  • OLE emp­loys only per­sons comp­lying with the set qua­li­fica­tion requi­re­ments and makes con­ti­nu­ous efforts for trai­ning its staff;
  • OLE values long-term coo­pe­ra­tion with its qua­li­fied and reliab­le part­ners;
  • OLE con­si­ders in its daily work and pre­pa­ra­tion of trai­ning mate­rials deve­lop­ment rela­ted ideas and does eve­ryt­hing pos­sib­le for imp­ro­ving work proces­ses and avoi­ding comp­laints during the fort­hco­ming periods;
  • A qua­lity mana­ge­ment sys­tem has been deve­loped and app­ro­ved for imp­le­men­ting the qua­lity policy;
  • OLE’s mana­ge­ment super­vi­ses the func­tio­ning of the qua­lity sys­tem on a cons­tant basis.